Privacy Policy

1. Information We Collect

Prana Studio (“Prana Studio,” “we,” “us,” or “our”) respects your privacy. The information we collect depends on how you interact with the Site and Services.

Information you provide directly

This may include:

• name;
• email address;
• telephone number;
• billing information;
• shipping address;
• account information;
• appointment information;
• communications with us;
• questions or messages submitted through forms;
• information provided when purchasing artwork or digital products;
• information you voluntarily provide during coaching or consultations; and
• information you voluntarily provide in connection with a Service.

Session and intake information

Depending on the Service, you may voluntarily provide information concerning your experiences, goals, creative work, personal circumstances, wellbeing, health, relationships, career, or other matters relevant to your participation.

Please do not provide more sensitive information than is reasonably necessary for the Service.

Where information you provide reveals or concerns physical or mental health, religious or spiritual beliefs, or other categories treated as sensitive personal data under applicable law, we will handle that information in accordance with applicable legal requirements.

Information collected automatically

When you use the Site, we may automatically collect information such as:

• IP address;
• browser type;
• operating system;
• device information;
• pages viewed;
• referring pages;
• approximate location derived from IP address;
• date and time of visits;
• interactions with Site features;
• cookie identifiers; and
• technical information necessary for security and Site operation.

2. How We Use Information

We may use personal information to:

• provide and administer Services;
• schedule appointments;
• process payments;
• deliver purchased products and digital content;
• communicate about appointments and purchases;
• respond to inquiries;
• provide customer support;
• administer programs;
• maintain records necessary for business operations;
• improve the Site and Services;
• understand Site usage;
• protect against fraud, misuse, unauthorized access, and security threats;
• comply with legal obligations;
• enforce our agreements; and
• send newsletters or promotional communications where permitted and where you have chosen to receive them.

We do not use personal information for purposes materially inconsistent with the purposes disclosed when it was collected without obtaining any consent required by applicable law.

3. Marketing Communications

If you subscribe to a newsletter or other promotional communication, we may use your email address to send newsletters, articles, announcements, program information, events, new offerings, and other communications you have requested or consented to receive.

You may unsubscribe at any time using the unsubscribe mechanism included in the communication.

Transactional communications—such as appointment confirmations, payment receipts, security notices, or important account information—may continue even if you unsubscribe from marketing.

4. Cookies and Similar Technologies

The Site may use cookies and similar technologies for essential Site functionality, security, remembering preferences, analytics, understanding Site traffic, and, if applicable, marketing or advertising.

Where applicable law requires consent for non-essential cookies or similar technologies, we will obtain that consent.

You can also adjust cookie settings through your browser.

5. Third-Party Service Providers

We may use third-party providers to operate the business. Depending on the services actually used, these may include providers for website hosting, payment processing, appointment scheduling, video conferencing, email delivery, newsletter management, analytics, cloud storage, website security, customer support, digital-content delivery, and other necessary business operations.

Where a third party processes personal data on Prana Studio’s behalf, we seek to use contractual and technical measures appropriate to the nature of the information and applicable law.

6. Payment Information

Payments may be processed through third-party payment processors.

Prana Studio does not intentionally store complete payment-card numbers when payment is handled through a third-party payment processor.

The payment processor may independently collect and process payment information under its own privacy policy and terms.

7. Group Sessions

Prana Studio does not intentionally record group-session audio or video for marketing purposes unless participants are clearly informed and appropriate consent is obtained.

However, information voluntarily shared in a group session may be heard or seen by other participants.

Prana Studio cannot guarantee that another participant will maintain confidentiality.

8. Session Recording

Individual sessions are not recorded by default. If you would like a recording of your session for your own reference, you may request one in advance.

Recordings made at your request are stored on Google Drive and retained for one year, after which they are deleted.

Recordings are for your personal use only and will not be used for any other purpose without your agreement. You may ask that a recording be deleted sooner at any time.

9. HIPAA Disclosure

Prana Studio is not a covered entity or business associate under the Health Insurance Portability and Accountability Act (HIPAA).

Our coaching, energy work, and Akashic Records services are not medical, psychological, or psychiatric services, and information you share with us is not treated as Protected Health Information (PHI) under HIPAA.

While we handle all information you share with care and in accordance with this Privacy Policy, HIPAA’s specific legal protections and requirements do not apply to our services.

If you are seeking care that requires HIPAA protection, please consult a licensed healthcare provider.

10. Governing Law

This Privacy Policy and any disputes arising out of or relating to it or your use of the Site or Services are governed by the laws of the State of Colorado, without regard to its conflict-of-laws principles.

Any legal action or proceeding relating to this Policy shall be brought exclusively in the state or federal courts located in Colorado, and you consent to the jurisdiction of those courts.

11. Disclosure of Personal Information

We may disclose personal information where reasonably necessary to:

• provide Services;
• process payments;
• schedule appointments;
• host and operate the Site;
• provide customer support;
• deliver digital content;
• fulfill artwork orders;
• send requested communications;
• protect security;
• investigate fraud or misuse;
• comply with legal obligations;
• respond to lawful requests from governmental authorities;
• enforce our agreements; or
• protect the rights, safety, or property of Prana Studio, our clients, or others.

We do not sell personal information to data brokers.

We do not rent personal information to third parties for their independent marketing purposes.

12. Sale and Targeted Advertising

Prana Studio does not intend to sell personal information as that term is defined under applicable privacy laws.

If our practices change, we will update this Privacy Policy and provide any disclosures or opt-out mechanisms required by applicable law.

13. Colorado Privacy Rights

Where the Colorado Privacy Act applies to Prana Studio and to your information, Colorado consumers may have rights including access to personal data, correction of inaccurate personal data, deletion of personal data, data portability, opting out of targeted advertising, opting out of sale of personal data, and opting out of certain profiling.

How to exercise your rights

Submit a request to drsonalk@pranastudio.net.

Please identify:

• your name;
• email address;
• the right you wish to exercise; and
• enough information for us to verify your identity and locate the relevant information.

We may take reasonable steps to verify your identity before fulfilling a request.

We will respond within the period required by applicable law.

14. Global Privacy Control

Where required by applicable Colorado law, Prana Studio will recognize a valid Global Privacy Control signal as an opt-out request for the purposes covered by applicable law.

15. Other State Privacy Rights

Residents of other U.S. states may have privacy rights under their state’s applicable privacy laws.

Where a state privacy law applies to Prana Studio and provides rights beyond those described in this Policy, Prana Studio will honor applicable rights as required by law.

16. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing Services, maintaining business and transaction records, resolving disputes, enforcing agreements, complying with legal, accounting, tax, and regulatory requirements, protecting security, and maintaining appropriate business records.

Retention periods vary depending on the type of information and the reason it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to legal and operational requirements.

17. Data Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we maintain.

These may include:

• access controls;
• password protection;
• secure third-party services;
• limited access to personal information;
• software and platform security measures; and
• appropriate disposal practices.

No method of electronic storage or transmission is completely secure. Accordingly, we cannot guarantee absolute security.

18. Data Breaches

If Prana Studio experiences a security incident involving personal information, we will respond in accordance with applicable law, including applicable notification requirements.

19. Children

The Site and Services are intended for adults aged 18 and older.

We do not knowingly offer Services to children under 18.

If we learn that we have collected personal information from a child in circumstances where collection was not permitted, we will take reasonable steps to delete the information as required by applicable law.

20. Links to Other Websites

The Site may contain links to third-party websites.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

You should review the privacy policy of each third-party service before providing personal information.

21. International Data Transfers

Prana Studio is based in Colorado, United States.

Some service providers may store or process information in jurisdictions other than the jurisdiction in which you live.

By using the Site or Services, you acknowledge that information may be processed in the United States or other jurisdictions where our service providers operate, subject to applicable legal requirements.

22. Confidentiality Is Not Absolute

Although Prana Studio takes privacy seriously, we cannot promise absolute confidentiality where disclosure is:

• required by law;
• necessary to comply with a valid legal process;
• necessary to protect safety;
• necessary to prevent fraud or abuse;
• necessary to provide the requested Service through a third-party provider; or
• voluntarily disclosed by you in a group setting.

23. Your Choices

You may:

• decline to provide optional information;
• unsubscribe from marketing communications;
• adjust browser cookie settings;
• request access, correction, or deletion where applicable;
• exercise applicable opt-out rights; and
• stop participating in a Service.

Some information may be necessary to provide a requested Service, process a transaction, comply with legal requirements, or maintain necessary records.

24. Website Accessibility

We are committed to making the Site accessible to all users. If you experience difficulty accessing any part of the Site, please contact us at drsonalk@pranastudio.net so we can assist you.

25. Do Not Track

The Site does not currently respond to “Do Not Track” browser signals, as there is no common industry standard for how to interpret them.

26. Contact Us